Technical Support Engineer

0 - 1 Years

Job Description

As a technical support/helpdesk Trainee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role.

Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.

As technical support, you may also be known as a helpdesk operator, technician.

You could work for software or equipment suppliers providing after-sales support or companies that specialize in
providing IT maintenance and support.

Some tasks you may be involved :

• Working with customers/employees to identify computer problems and advising on the solution

• Logging and keeping records of customer/employee queries

• Field work.

• Updating self-help documents so customers/employees can try to fix problems themselves

• Working with field engineers to visit customers/employees if the problem is more serious

• Testing and fixing faulty equipment

Salary 90 Thousand To 1 Lac 50 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 0 - 1 Years
Qualification Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A

Key Skills

Technical Support Engineering

Company Profile

Contact Person Miss. Annu Saini
Address New Aatish Market
Mobile 9116400112
Email ID