Technical Support Engineer

0 - 1 Years


Job Description

As a technical support/helpdesk Trainee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role.

Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.

As technical support, you may also be known as a helpdesk operator, technician.

You could work for software or equipment suppliers providing after-sales support or companies that specialize in
providing IT maintenance and support.

Some tasks you may be involved :

• Working with customers/employees to identify computer problems and advising on the solution

• Logging and keeping records of customer/employee queries

• Field work.

• Updating self-help documents so customers/employees can try to fix problems themselves

• Working with field engineers to visit customers/employees if the problem is more serious

• Testing and fixing faulty equipment

Salary 90 Thousand To 1 Lac 50 Thousand P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 0 - 1 Years
Qualification Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A

Key Skills

Technical Support Engineering

Company Profile

Contact Person Miss. Annu Saini
Address New Aatish Market
Mobile 9116400112
Email ID hr.fresherengineers@gmail.com